Welcome to SunGloByChlo! These Terms and Conditions govern your use of our website and services, including spray tan appointments booked online, in person, or via phone. By accessing or using our services, you agree to be bound by these Terms.

Appointments & Cancellations:

Appointments must be booked in advance through our website, phone, or in person. Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations (less than 24 hours) or no-shows will be charged the full amount of the booked service.

Payments

We accept [Visa, Mastercard, American Express, Discover (US only), Venmo] Full payment is due at the time of service unless otherwise stated. Prices are subject to change without prior notice.

Health & Safety

Clients must inform us of any skin conditions, allergies, or sensitivities prior to their session. We reserve the right to refuse service if we believe it may pose a risk to your health or safety. By booking a spray tan service with us, you acknowledge that you have been informed of the potential risks associated with spray tanning. By proceeding, you accept full responsibility and agree that you will not hold us liable for any reactions, outcomes, or issues that may arise.

Results Disclaimer

Spray tan results may vary depending on your skin type, preparation, and aftercare. We are not responsible for variations in tan longevity or color due to improper prep or post-care.

Liability Waiver

By booking a service, you agree to release SunGloByChlo and its employees from any liability for any injury, loss, or damage that may occur as a result of our services.

Privacy Policy

Any personal information you provide is handled in accordance with our Privacy Policy. We do not sell or share your personal data with third parties without your consent.

Intellectual Property

   All content on this website—including text, images, logos, and branding, is the property of SunGloByChlo and may not be used without permission.

Online Salon Terms

By using this site, you’re confirming that you’re old enough to do so where you live or that a parent or guardian has given permission if you’re underage. Please don’t use this site or any of our services for anything illegal. That includes things like copying content that doesn’t belong to you or breaking any local laws. Also, don’t try to send any viruses or anything that could mess with the site. If any of these rules are broken, we may have to immediately stop your access to our services.

General Conditions

We can refuse service to anyone at any time for any reason. Any info you share (except credit card details) might be sent over different networks and adjusted to fit tech requirements. Don’t worry, credit card info is always encrypted and secure. Please don’t copy, share, or reuse any part of our site or services without getting our written permission. Headings in these terms are just for easy reading, they don’t change the meaning of anything.

Info on This Site

We do our best to keep everything on this site accurate and up to date, but sometimes things might be missing, outdated, or not 100% complete. The info here is meant to be helpful, but don’t rely on it alone when making important decisions, check other sources too. Some content might be older and just here for reference. We can update or change the site anytime, but we’re not required to keep everything current. It’s up to you to check for any updates or changes.

Changes to Services & Prices

Our prices might change from time to time without warning. We can also update, pause, or stop any part of our services whenever we need to, without giving notice. If we make changes or stop offering something, we’re not responsible for how that might affect you or anyone else.

Products & Services

Some of our products or services are only available through this website and might only be available in limited quantities. Returns or exchanges are only allowed based on our Return Policy. We do our best to show product colors and images as accurately as possible, but we can’t promise your screen will display them perfectly. We may choose to limit who can buy our products or services, based on location or other factors and we might do that case by case. We also reserve the right to limit how many items we sell or to change product details or pricing at any time without notice. We can stop offering a product whenever we need to. And just so you know, we can’t promise everything will meet your expectations or that all issues will be fixed immediately.

Orders & Info

We have the right to cancel or limit any order or appointment you place. That might mean limiting how many items you can buy, especially if it looks like multiple orders are coming from the same person, account, card, or address. If we need to make any changes to your order, we’ll try to reach out using the contact info you gave us when you ordered. We don’t allow bulk orders from resellers or distributors unless we approve it. Also, when you shop with us, please make sure all your information, like your name, email, address, and payment details are correct and up to date so there are no issues with your order or booking.

Optional Tools

Sometimes we might offer tools or features on this site that come from other companies. We don’t control these tools and don’t have any say in how they work. If you choose to use them, that’s totally up to you and you’re using them as-is, with no guarantees or promises from us. We are not responsible for anything that happens if you decide to use them. Before using any of these tools, make sure you understand how they work and what rules the third-party provider has. Also, if we ever add new features or tools to the site down the road, they’ll fall under these same terms too.

Third-Party Links

Some things on our site like content, products, or services, might come from other companies. If you click a link that takes you to a third-party website, please know that we’re not affiliated with them. We don’t control what they post, sell, or say, and we’re not responsible for anything that happens on their site. We’re also not liable for any issues that come from buying or using products, services, or content from those third parties. So before making a purchase or using anything from another site, please check out their policies and make sure you’re comfortable with them. Any problems with a third-party product or service should be taken up with them directly.

User Comments, Feedback, and Other Submissions

If you send us ideas, suggestions, or other content, whether we ask for it or you send it on your own, you agree that we can use, edit, publish, share, or translate what you send us in any way, without asking for your permission or paying you. We’re not required to keep your comments private, respond to them, or offer any compensation. While we may review and remove content we find offensive, illegal, or inappropriate, we’re not required to do so. You agree that anything you submit won’t break any laws or infringe on anyone else’s rights, like copyrights, trademarks, or personal privacy. You also agree not to include harmful, false, or misleading information, and not to pretend to be someone you’re not. You’re fully responsible for anything you post or submit, and we’re not liable for any comments made by you or anyone else.

Personal Information

When you share personal information with us through our store, how we collect, use, and protect that information is explained in our Privacy Policy. You can check it out to see the full details.

Mistakes, Inaccuracies, and Missing Info

Sometimes, there might be errors or missing details on our website or in our service, like typos or incorrect information about products, prices, offers, shipping costs, delivery times, or availability. We have the right to fix these issues, update information, or cancel orders if something is wrong, even after you’ve placed an order, and we don’t have to give you notice beforehand. We’re not required to constantly update or correct information unless the law says we have to. Just because something has a specific update date doesn’t mean everything on the site was reviewed or changed at that time.

What You’re Not Allowed to Do

Besides the other rules in these Terms, there are specific things you’re not allowed to do on our site or with its content. You can’t use it: for anything illegal; to encourage or help others do anything illegal; to break any laws or regulations, whether local or international; to violate our rights or the rights of others, including copyrights or trademarks; to bully, threaten, insult, harm, or discriminate against anyone based on things like gender, race, religion, sexual orientation, age, nationality, or disability; to provide false or misleading info; to upload viruses or harmful software that could damage the site, the service, or the internet in general; to try and gather personal information from others without their permission; to send spam or do things like phishing, scamming, or using bots to crawl or scrape content; for anything offensive or unethical; or to mess with the site’s security or try to get around protective features. If you break any of these rules, we can immediately stop you from using the site or our services.

No Guarantees and Limited Liability

We don’t promise that our service will always run smoothly, on time, securely, or without errors. We also can’t guarantee that any results you get from using the service will be accurate or dependable. Sometimes, we may take the service offline for an unknown amount of time or even shut it down completely, and we’re not required to let you know ahead of time. You use the service and accept any issues that come with it at your own risk. Unless we specifically say otherwise, everything offered through the service is provided “as is” and “as available.” This means we don’t make any guarantees or claims either spoken or implied about things like quality, fitness for a particular purpose, reliability, or non-infringement of rights. SunGloByChlo and anyone connected to us like our staff, contractors, partners, or suppliers won’t be responsible for any harm, loss, or damage related to your use of the service or any products you buy through it. This includes all kinds of damage whether direct or indirect such as loss of profits, data, savings, or other similar issues. Even if we’ve been told something could go wrong, we still aren’t liable. In areas where laws don’t allow us to fully limit our liability for these kinds of damages, we’ll limit our responsibility as much as the law allows.

Your Responsibility for Legal Issues

If your actions cause problems, like breaking these terms or violating someone else’s rights or the law, you agree to take full responsibility. That means you’ll cover any costs, damages, or legal fees that SunGloByChlo (and our team, partners, or affiliates) might face as a result. You also agree to defend and protect us from any claims made by others because of something you did or failed to do.

Enforceability of Terms

If any part of these terms is found to be illegal, invalid, or can’t be enforced, that part will still apply as much as the law allows. The part that can’t be enforced will be removed, but the rest of the Terms will still stay valid and in effect.

Ending the Agreement

Any responsibilities or obligations that were in place before this agreement ends will still apply, even after termination. These terms remain in effect until either you or we choose to end them. You can end this agreement at any time by letting us know you no longer wish to use our services, or simply by stopping use of the site. If we believe, in our sole discretion, that you’ve violated any part of these Terms, we have the right to end this agreement at any time without warning. In that case, you’ll still be responsible for any payments or obligations up to the date of termination. We may also restrict or block your access to our services moving forward.

Complete Agreement

If we choose not to enforce any part of these terms, that doesn’t mean we’ve given up our right to do so in the future. These Terms of Service, along with any policies or guidelines we post on our site related to the service, make up the full agreement between you and us. They replace any previous agreements, discussions, or communications, whether written or spoken, that may have happened before. If any part of these Terms seems unclear, it won’t automatically be held against the party who wrote them.

Legal Jurisdiction

These Terms of Service, along with any other agreements we make to provide you with services, are governed by the laws of the United States. That means any legal matters related to our services will be handled according to U.S. law.

Updates to These Terms

You can always find the latest version of our Terms of Service on this page. We may update, modify, or replace any part of these Terms at any time, at our discretion, by posting the changes on our website. It’s your responsibility to check in from time to time to stay informed. If you keep using our site or services after changes are posted, that means you accept the updated Terms.

If you have any questions, please contact us at SunGloByChlo@lo.com.